Getting in touch

Contact Duluth Commercial Cleaning

Reach us by phone, by email, or by asking for a walkthrough of your building. Whichever route you take, the outcome is the same: a written scope and a price you can compare against anyone else.

Three ways to reach us

How to get hold of us about your facility

Different situations suit different routes, and none of them drops into the same generic inbox to wait its turn. Here is what each one is genuinely best for.

Call

Calling 218-520-9490 is the fastest route when you need an answer rather than a document: whether we cover your building type, roughly what something costs, or how soon a walkthrough could happen. Have your square footage and restroom count handy if you know them.

218 520 9490

Email

Email [email protected] when the detail matters more than the speed, or when several people on your side need to see the reply. Square footage, building type, how many restrooms and the nights you want service covered will get you a far more useful first response.

[email protected]

Request a walkthrough

The enquiry form further down this page is the route to an actual quote. Send it and we arrange a time to walk your building, look at the surfaces and traffic, and produce a written scope. Nothing is scheduled or charged off the back of that visit.

Use the form below

Office

26 E Superior St, Unit 4
Duluth, MN 55802
United States

Who we work with

Commercial and institutional buildings only: offices, retail, schools and day cares, medical offices, restaurants, gyms, warehouses and industrial facilities. We do not take on private homes or apartments.

After you get in touch

What happens between your first message and a start date

Nothing here is designed to keep you in a sales process. Each step exists to get a real number in front of you, based on your actual building rather than an average.

01

We answer your question

The first reply is a plain answer to whatever you asked, including telling you when we are not the right fit. If your building falls outside what we cover or the distance does not work, we will say so at that point rather than after taking up an afternoon of your time.

02

We walk the building

A walkthrough takes as long as the building needs, usually under an hour for an office suite and longer for an industrial or multi tenant site. We look at square footage by area, floor and counter surfaces, restroom counts, traffic patterns and whichever doors take the worst of the weather.

03

You get it in writing

The scope comes back listing every task against an area and a frequency, with the visit window and the price. You can edit it before anything is agreed, and you can hand it to another company as a specification to bid against, which is a fair way to test whether our number is reasonable.

04

You decide on a start

If the scope works, we agree a start date, set up access and assign a crew to your building. If it does not, there is no follow up sequence. Some buildings come back to us a year later when a contract ends, and the scope is still there to pick up from.

Worth having ready

Details that make your quote faster and more accurate

None of this is required to get in touch, and an approximate answer is fine for all of it. Having it to hand simply means the first conversation covers more ground.

  • Square footage: An approximate total is enough to place your building in the right range. If part of the space is unused, mothballed or a different type entirely, such as a shop attached to an office, mention it, because those areas price separately.
  • Restroom count: Restrooms drive a commercial cleaning price more than almost anything else, and more than total floor area does. Fixture counts and whether they are public, staff or both all change the time each visit takes.
  • Nights and access hours: How many visits a week you want, and the window a crew can actually be in the building. Anything hard about access, such as a lobby that locks early or a shared entrance, is worth raising at the start rather than after a schedule is set.
  • Floor and counter surfaces: Carpet, tile, sealed concrete, luxury vinyl, manufactured stone or a mix, and anything with a warranty or manufacturer guidance attached. The wrong product on a modern finish causes damage that extra frequency will never undo.
  • What is going wrong now: If you already have a cleaner, the specific thing that keeps failing is the single most useful thing you can tell us. A room that never looks right usually means the frequency is wrong for how it is used rather than that someone is cutting corners.
Office and service hours

When we are reachable and when the work happens

Most commercial cleaning happens when your building is empty, so our crews work evenings, overnight and at weekends while the office keeps ordinary weekday business hours. That split catches people out: the crew in your building at eleven at night is not the person who answers the phone, so anything you need on the record should reach the office rather than be mentioned in passing on site.

New enquiries are answered within a business day or so, and a walkthrough can usually be arranged within the same week depending on the season. For an existing account with something urgent, such as a spill, a failed dispenser or a missed area, call the office rather than emailing, because that is the route that reaches a supervisor who can move a crew the same day.

Where our crews go

The area we cover from our Duluth office

We are a commercial cleaning company, so everything described below is offices, retail, industrial and institutional work rather than houses, apartments or any other residential property.

Duluth itself is the core of the work, dispatched from our office at 26 E Superior St, Unit 4. That covers the downtown commercial blocks and Superior Street storefronts, the medical and professional buildings, the industrial and port areas, and the retail and service businesses spread through the neighborhoods above the lake. Anywhere in the city is a short run for a crew.

Beyond Duluth we regularly serve Superior, which is across the bay in Wisconsin and a separate state for licensing purposes despite being a ten minute drive, plus Hermantown and Proctor immediately next door, Cloquet about twenty miles southwest, and Two Harbors twenty seven miles up the shore. Distance shapes scheduling rather than ruling it out: the further sites run on planned routes.

Contact stage questions

Questions people ask before they get in touch

How quickly will someone get back to me about my building?

Usually within a business day for a new enquiry, and a walkthrough can generally be arranged inside the same week, though that stretches a little in the busiest seasons. If you need an answer faster than that, calling 218-520-9490 will always beat email, because it reaches someone directly rather than joining a queue.

Does a walkthrough cost anything or commit me to anything?

No to both. The walkthrough and the written scope that follows it are free and carry no obligation, and there is no follow up sequence if you decide against it. You are welcome to use the scope document as a specification and have other companies bid against it, which is a reasonable way to check our pricing.

Can you quote without visiting our facility first?

We can give you a range over the phone from square footage, building type and restroom count, and that is often enough to tell whether it is worth continuing. An actual price needs the walkthrough, because surfaces, traffic patterns and access are what move a number, and a figure quoted blind tends to change later.

What if we are locked into a contract with another cleaner?

Get in touch anyway, because the useful time to look at alternatives is before a renewal date rather than after it. We can walk the building and write a scope now so you have something concrete to compare when your notice period comes up. Check your own agreement for its notice terms first.

How do I raise a problem on an account we already have?

Call the office on 218-520-9490 rather than mentioning it to the crew on site, since that puts it on the record and reaches a supervisor who can act. Tell us the area and the night it happened. A problem that keeps repeating in one room usually means the written frequency is wrong for how that space gets used.

Talk to us

Get a written cleaning scope for your building

Tell us what kind of building you manage and what has not been working. We will arrange a walkthrough and put the scope in writing before anything is scheduled.

Request a quote

Tell us about your facility

Send the details and we will arrange a walkthrough, then put a written scope in front of you before any work is scheduled.